Why is my Verizon Wireless service not working?
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Verizon Wireless:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Verizon Wireless?
2.43 out of 5 59,721 ratings
Thank you!
Problems in the last 24 hours
The graph below depicts the number of Verizon Wireless reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 21: Problems at Verizon Wireless
Verizon Wireless is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Will Verizon Wireless compensate me for the outage?
The recent Verizon Wireless outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Verizon Wireless if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Verizon Wireless has occasionally given some customers credits and other forms of payment.
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Verizon Wireless users through our website.
Phone (57%)
-
Internet (24%)
-
Total Blackout (9%)
-
Wi-fi (5%)
-
E-mail (3%)
-
TV (2%)
Advertisem*nt
Live Outage Map
The most recent Verizon Wireless outage reports came from the following cities:Fruitland, Minneapolis, Lancaster, North Ridgeville, Saint Paul, Port Orchard, Chicago, Birmingham, Plymouth Meeting, Vidalia, Circle Pines, Staten Island, Cazadero, Fairfax and Arlington.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Fruitland | Phone | |
| Minneapolis | Phone | |
| Lancaster | Total Blackout | |
| North Ridgeville | Phone | |
| Saint Paul | Phone | |
| Port Orchard | Phone |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
- joe highland (@highlandsqNEWS) reported
So T-Mobile sez I have zero bars reception cuz there is an "issue" in my area .... So I ask when will the "issue" be fixed ....they respond umm Dec. 24th ...... No lie am switching back to Verizon atm
- Adam Ehrlich (@bigehrlich) reported
@VerizonSupport Really. You started talking, didn't look at the notes, repeated questions i answered 100x already and then disappeared without resolution.
- IVAN | H&H OUT NOW.✨ (@ivanlovesava) reported
@AvaMax @iHeartRadio @Verizon Never queen✨
- David EJ (@David01670784) reported
@JulieSummerman @LSD122070 @Verizon I have no issues with "Verizon" in fact, best service ever!
- R.A (@RABrooklyn) reported
@VerizonSupport This is now hour 10 of trying to resolve my issues and no resolve
- MM (@Mahendr66776202) reported
@VZWSupport Not sure you guys can help ..support person already told me, they can’t help.. better to remove the word if “wifi calling is free” In the international roaming plan
- Marcus Crabtree (@MarcusCrabtree5) reported
@VerizonSupport How’s it going with the outage in Williamsburg near S 1st and Roebling? We’re coming up on three days with no Internet. Makes working from home a little difficult. 😬
- allison naujokas 🌝 (@aalgaalnauj) reported
And last but not least @Verizon representative 6 the highest rating because this representative turned back on my service without hesitation because they saw that it was wrong yay 11/10 for you my friend!! Representative 6 even offered a phone protection plan! Thanks 6 ✋
- Eddie High (@EddieHigh) reported
Finally switched to Verizon. Thank the lord I don’t have to deal with Sprint sh*tty *** service anymore.
- Ysiad (@PrimeYsiadGL) reported
Hey @VerizonSupport when ******** is the internet coming back here in astoria, you guys have to know something right, it’s been pushed back every few hours it’s ridiculous, I have ******* work to do
- allison naujokas 🌝 (@aalgaalnauj) reported
@Verizon representative 5 who was nice and told me it would be resolved by 1:00 pm tomorrow even though my service was wrongfully shut off. -1/10 because this representative just literally did not care
- Leeny (@Ayla26999425) reported
@VerizonSupport @jjthejetphan Outage again in zip 20877. Please fix!!!
- Adam Ehrlich (@bigehrlich) reported
Do not get verizon fios. The audio is delayed, Picture freezes, 4k is unwatchable and the bill is the highest. The customer service is nonexistent. Good luck getting someone on the phone who cares@verizonfios @VerizonSupport
- moundwalker (@L0StayUp) reported
Why does Verizon service suck on the stretch of the blvd from Vaughn road to i85...
- Emily Hargrove (@emilyhargrove) reported
Excruciating live chat “support” session with @VerizonSupport - 40 mins of painstakingly slow response to only then be timed out. Come on @Verizon you can do better.
- Anthony Ciaglia (@anthonyciaglia) reported
@VZWSupport 5G ultrA wide in my area so I can get hone internet service with Verizon and get rid of my current provider
- Carrie Barnett (@miss_carrie_jo) reported
@Verizon @VerizonSupport u ok today? Trying to get through to figure out why I can't take advantage of a promotion. I have been kicked off the phone multiple times, your links on the website are not working, and now your wait message seems wonky. What's up?
- MM (@Mahendr66776202) reported
@VZWSupport No, he said he can’t help. Better to remove the word of wifi calling is free in the international roaming plan
- its me (@ahhhj1818) reported
Also why do we pay so much for Verizon when I’ve barely had any service this entire drive back to VA
- Francisco Thurston (@TheeFrancisco) reported
@RickyDonovannn @Verizon @TMobile T-Mobile does not have sh*tty service. I’m doing just fine with T-Mobile and been with them for hella long.
- Roscoe Jenkins (@RonaldJ40032069) reported
@VZWSupport I have been with Verizon for 12 years now and those first few years the service sucked. Today I signed up with AT&T because you guys wouldn't give me a promo that you offered New customers. This is unacceptable. Loyalty means nothing to #Verizon
- Adam Ehrlich (@bigehrlich) reported
@VerizonSupport I have audio delay for year and i get hung up on by every rep. Verizon fios is awful and the customer service is the worst. Cant wait till u get Optimum back. #verizonFiosbroker
- its me (@ahhhj1818) reported
@verizon can you please explain to me how my husband are in the same car and on the same plan and he has LTE and I have almost no service??? Like what are we even paying for?
- conorious (@conorporter) reported
So @visible you have some serious issues with @verizon in Hollister, CA. Drop a pin on Taco Bell 431 Tres Pinos and I have never downloaded faster than 0.75MB in this entire area.
- Christopher Blunden (@_ChrisBlunden) reported
@oliver_euan @BeysGeorgia @RayDalio I’m sure if he was some poor black or Hispanic 41 year old man drag racing that crashed into a Verizon store and burst into flames you’d be saying the same ****. Lol
- Dustin Church (@DynastyJunkieFF) reported
@Verizon is the worst company out there. They’re customer service is TERRIBLE
- m 🌵 (@black__stardust) reported
@AvaMax @iHeartRadio @Verizon Omg can I get a ticket plz I'm poor
- 𝕹𝖔𝖛𝖊́ 🌙 (@Mini_Gambino) reported
@VerizonSupport ***** HOW DO I RUN OUT OF DATA IF I PAAAAAYYYYY FOR GOTDAMN UNLIMITED DATA??? YOU FUCCIN MY **** UP RN *****
- allison naujokas 🌝 (@aalgaalnauj) reported
And now, I will rate @Verizon as a whole. 5/10 for Verizon because they have great deals and phone service but the complete disregard for financial set back due to a pandemic and a mandatory quarantine sounds a lot like the government and I hate the government. 5/10 for @Verizon
- Clinton (@catx486) reported
@VZWSupport I really don't think you do , myself and thousand of other verizon customers who have the S 10 5g phone you all know that it won't work on the nationwide 5g service ,because they weren't design for it , we were tricked in purchasing these phone। are you going to recall them
