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Verizon Fios is a bundled broadband internet access, telephone, and television service that operates over a fiber-optic communications network with over 5 million customers in the United States.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Verizon Fios:
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In the last three months, how would you rate Verizon Fios?
3.02 out of 5 13,666 ratings
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Problems in the last 24 hours in Manhattan, New York
The chart below shows the number of Verizon Fios reports we have received in the last 24 hours from users in Manhattan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Verizon Fios. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Verizon Fios users through our website.
Internet (61%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (4%)
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E-mail (3%)
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Live Outage Map Near Manhattan, New York County, New York
The most recent Verizon Fios outage reports came from the following cities:Kearny, Jersey City, Bloomfield, Staten Island, Queens, New York City, Union City, Newark, Brooklyn, The Bronx, Paterson, Leonia, Hoboken, East Newark and Hackensack.
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| City | Problem Type | Report Time |
|---|---|---|
 Kearny | ||
| Jersey City | Internet | |
| Bloomfield | Internet | |
| Staten Island | Phone | |
| Queens | Internet | |
| New York City | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Fios Issues Reports Near Manhattan, New York
Latest outage, problems and issue reports in Manhattan and nearby locations:
- Paul Giacomino (@giaco1025) reported fromQueens, New York
The Fios internet is SO SLOW
- Paul Giacomino (@giaco1025) reported fromQueens, New York
I’m so over Fios and this **** internet. It’s laughable how much they charge my parents for there services and it just flat out doesn’t work.
- Jennifer Murray (@Jen_Murray70) reported fromBergenfield, New Jersey
Why does @verizon @verizonfios think that the season and episode title should be HUGE but the name of the show & the channel tiny?? Who cares what the title is if you don’t know what show is on? It actually hurts my eyes to change the channel. Terrible update #Verizon #fios 👎🏻
- Marc (A Brand by Marc... for Marc) (@iampr3ss) reported fromBronx, New York
@James_L_J @verizonfios It is HORRIBLE!!! Even the “last” channel button functionality literally takes twice as long to accomplish what a single push should
- Patrick O'Keefe (@pat_okeefe07) reported fromManhattan, New York
@VerizonSupport my internet is out and I keep getting a 502 - bad gateway message when trying to use the fix internet connection issues troubleshoot on the my Fios app
- 🎃Anghoules Romero🧟♀️🕸 (@angeles524) reported fromQueens, New York
I hate our internet so much. I don’t know if anyone has had as many problems with Fios but I’d really like to throw our router into the East River and start over.
- William Landa (@BabeBro) reported fromManhattan, New York
@verizonfios it really sucks you have no service here in Harlem, NY for home 😔
- 💜💛Leen💜💛 (@Lushluv_) reported fromBrooklyn, New York
Trying to switch from terrrible optimum to FIOS, but my husband keeps saying no! 😩 Unfortunately I gotta back him in this one, cause I ain’t paying that bill. 😩 But @optimum has the worst WiFi I’ve ever used. 😩Basically, I pay for services I don’t receive
- masha rostova (@RosyyRozay) reported fromBrooklyn, New York
@RogerSaid @verizonfios If they don’t come fix it tm I’m going to fios. I’m sickkkkk
- RJ (@rj1732) reported fromHackensack, New Jersey
@VerizonSupport Previous fios router that was no longer supported which is not working well.
- Chip Clausen (@ChipClausen) reported fromQueens, New York
@Verizon @verizonfios #badcustomerservice why is it so difficult to reach a live agent...what is your corporate address so I can write a complaint letter to your CEO...
- steven john irby (@stevesweatpants) reported fromBrooklyn, New York
@optimum @RaeWitte Y’all terrible. Get @verizonfios
- Michael Lambert aka That’s Mr. Boomer 2U‼️ (@Mezikenyc) reported fromQueens, New York
@verizonfios please bring back the old guide!!!! this one is just awful!!!!
- Sammi G (@Sam_Guzzi) reported fromManhattan, New York
My building just got Verizon Fios and I started the service ASAP. Bout to stream some p*rn at 4K quality to see how good they service actually is...BRB
- Jules • Royal Resale (@_krownjules) reported fromJersey City, New Jersey
@verizonfios for the love of God, change the ******* Fios format back. Not only is this new one aesthetically unpleasant, it’s also SLOW AS ****.How is it faster for me to upload an entire Netflix movie before being able to switch the fios channel up one station?
- Sidney Cherubin (@SidneyCherubin) reported fromBrooklyn, New York
@verizonfios with the new update my remote does not seem to be registering. Is there a plan to update the remote. It’s really frustrating. The delay is horrible.
- Jules • Royal Resale (@_krownjules) reported fromJersey City, New Jersey
I pay @verizonfios full price for 940 Mbps and it’s still so slow, the ******* page to test the internet speed has been loading for 49 seconds. I’ve had Verizon for over 20+ years, and I absolutely DO NOT recommend it to anyone getting new services.
- Jules • Royal Resale (@_krownjules) reported fromJersey City, New Jersey
And I’ve been a customer since Bell Atlantic so **** you @verizonfios
- Marlon (@PanaMarlon_Blue) reported fromQueens, New York
WTF is going on with @verizonfios ??? Having issues with internet service AGAIN, even after swapping out the Wifi router last week!!!
- CJCsnake🇺🇸🦅🇺🇸🦅 (@CharlesConte3) reported fromBelleville, New Jersey
@verizonfios Your new update sucks. Whoever designed this mess must be blind. Total garbage.
Verizon Fios Issues Reports
Latest outage, problems and issue reports in social media:
- Larry (@Lowey99) reported
@comcast Comcast better start investing in new cable lines .. internet is slow & old in williamstown NJ ..I’m ready to switch to FIOS
- quinn🌜 (@frescaboy) reported
Verizon Fios outage in DC I guess I’ll go from Netflix to tik toks in bed then
- Carter Sherwood (@Cartersherwood3) reported
@SethKush I’ll be honest I haven’t been able to watch the last few games between work and stupid fios tv. Last night was the first game I really got to watch in a while. If this game was anything like the rest of the games in the slump it was hard to watch. Either way still a great team.
- Kat (@Kat_4ReaL) reported
@jdelaurie13 Yeah. It’s the worst. We have Fios in the north and Comcast in the south..... Fios never drops. Comcast it’s multiple times a day.
- still. (@_vicdagoat) reported
@verizonfios why is my wifi down???? i’m tryna watch shrek 🤬🤬🤬
- NDFan (@MushShoe) reported
**** @verizonfios finally after an hour signing on over and over, I chat explain all I want and to email me the price, they send me to another person to start all over. Then website restarted!!!!!!#cutcord
- RespecTheProcess (@BaltimorezMVP) reported
@SickHumorTV I have Verizon Fios at 1000 up&down that seems faster then moving games back in forth .. am I missing something here because the p5 downloads fast af now literally I can download a 50 gig game in 2 minutes.. it’s the copying that takes a minute..
- Mark Patrie (@MarkPatrie) reported
@RedsArmy_John I used a special strategy called stealing my mom's fios password to get around this issue which is working well so far
- amehl (@thatgirlinny) reported
@RCNconnects Ironic my RCN service in Manhattan has been rubbish the past week—the same week you raised the cost of my service an additional $16/mo. $90+/mo for shoddy 500 mbps is unacceptable. Talking to Spectrum and FIOS for a competitive bid.
- j (@jr_status) reported
@VerizonSupport my fios quantum gateway is showing a red globe and I have no internet. Unplugging it and restarting it did not fix it. Anything else I can try?
