The map below depicts the most recent cities in the United States where Verizon Wireless users have reported problems and outages. If you are experiencing problems with Verizon Wireless, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Verizon Wireless users affected:
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In the last three months, how would you rate Verizon Wireless?
2.43 out of 5 59,721 ratings
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Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 210 |
| Washington, D.C., DC | 136 |
| Los Angeles, CA | 133 |
| Brooklyn, NY | 121 |
| New York City, NY | 114 |
| Philadelphia, PA | 112 |
| Minneapolis, MN | 97 |
| Indianapolis, IN | 88 |
| Dallas, TX | 76 |
| Atlanta, GA | 72 |
| Pittsburgh, PA | 68 |
| Phoenix, AZ | 62 |
| Seattle, WA | 61 |
| Charlotte, NC | 58 |
| Miami, FL | 49 |
| Omaha, NE | 49 |
| Denver, CO | 48 |
| Kansas City, MO | 47 |
| Houston, TX | 40 |
| St. Louis, MO | 40 |
| Queens, NY | 35 |
| San Diego, CA | 33 |
| Richmond, VA | 31 |
| Las Vegas, NV | 31 |
| Detroit, MI | 30 |
| Buffalo, NY | 29 |
| Wichita, KS | 26 |
| Newport, RI | 25 |
| Albuquerque, NM | 25 |
| Saint Paul, MN | 24 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
joe highland (@highlandsqNEWS) reported So T-Mobile sez I have zero bars reception cuz there is an "issue" in my area .... So I ask when will the "issue" be fixed ....they respond umm Dec. 24th ...... No lie am switching back to Verizon atm
- Adam Ehrlich (@bigehrlich) reported
@VerizonSupport Really. You started talking, didn't look at the notes, repeated questions i answered 100x already and then disappeared without resolution.
- IVAN | H&H OUT NOW.✨ (@ivanlovesava) reported
@AvaMax @iHeartRadio @Verizon Never queen✨
- David EJ (@David01670784) reported
@JulieSummerman @LSD122070 @Verizon I have no issues with "Verizon" in fact, best service ever!
- R.A (@RABrooklyn) reported
@VerizonSupport This is now hour 10 of trying to resolve my issues and no resolve
- MM (@Mahendr66776202) reported
@VZWSupport Not sure you guys can help ..support person already told me, they can’t help.. better to remove the word if “wifi calling is free” In the international roaming plan
- Marcus Crabtree (@MarcusCrabtree5) reported
@VerizonSupport How’s it going with the outage in Williamsburg near S 1st and Roebling? We’re coming up on three days with no Internet. Makes working from home a little difficult. 😬
- allison naujokas 🌝 (@aalgaalnauj) reported
And last but not least @Verizon representative 6 the highest rating because this representative turned back on my service without hesitation because they saw that it was wrong yay 11/10 for you my friend!! Representative 6 even offered a phone protection plan! Thanks 6 ✋
- Eddie High (@EddieHigh) reported
Finally switched to Verizon. Thank the lord I don’t have to deal with Sprint sh*tty *** service anymore.
- Ysiad (@PrimeYsiadGL) reported
Hey @VerizonSupport when ******** is the internet coming back here in astoria, you guys have to know something right, it’s been pushed back every few hours it’s ridiculous, I have ******* work to do
- allison naujokas 🌝 (@aalgaalnauj) reported
@Verizon representative 5 who was nice and told me it would be resolved by 1:00 pm tomorrow even though my service was wrongfully shut off. -1/10 because this representative just literally did not care
- Leeny (@Ayla26999425) reported
@VerizonSupport @jjthejetphan Outage again in zip 20877. Please fix!!!
- Adam Ehrlich (@bigehrlich) reported
Do not get verizon fios. The audio is delayed, Picture freezes, 4k is unwatchable and the bill is the highest. The customer service is nonexistent. Good luck getting someone on the phone who cares@verizonfios @VerizonSupport
- moundwalker (@L0StayUp) reported
Why does Verizon service suck on the stretch of the blvd from Vaughn road to i85...
- Emily Hargrove (@emilyhargrove) reported
Excruciating live chat “support” session with @VerizonSupport - 40 mins of painstakingly slow response to only then be timed out. Come on @Verizon you can do better.
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