What is it?
This is a charge from Venmo, a mobile payment service founded in 2009 and owned by PayPal since 2012. The company allows you to pay and request money from friends and family. You can also shop at businesses using a Venmo credit card or Venmo debit card as well.
Why this charge may appear on your card
You're likely seeing this charge because you paid or received money through Venmo. If you didn't make this payment, it's possible someone else did, which may be an early indication of fraud. Venmo does not charge for sending money from a linked bank account, debit card, or your Venmo account. There is a 3% fee for sending money using a linked credit card.
What can you do?
If you don't recognize the charge, you can contact Venmo's customer service department. You can also call your bank or credit card company and dispute the charges and try to recover the money.
How to Contact Venmo
You can contact the company on Venmo's website. For the fastest service, chat with customer service using Venmo's mobile app (M–F, 6:00am–11:59pm CT; Sat–Sun, 8:00am–10:00pm CT). Or call Venmo at (855) 812-4430 (8:00am-8:00pm CT, seven days a week)
Community Feedback
I had this charge twice on my Discover card and panicked a little after looking this up online. I checked my Venmo account and saw 2 different charges to a mans name and luckily he had added the comment on the payment that it was for my gutter installation on 2 diff homes. They were legit, at least for me. You should be able to look at all transactions on Venmo to see what they were for. Hopefully it was a payment for something you forgot about like I did.
posted 08/15/2021 by Jolie Richards
Helpful (64)
Not So Much (5)
it is an online pay service. someone can use your cardnumber when they make an account, and start buying stuff online
posted 02/19/2016 by peter
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(855)812-4430
Will use an automated call prompt pretending to be VenmoThey will say you sent money to somone of X amount and want to confirm you didn’t make this charge
HANG UP
They are not Venmo they will try to get your code
When I hung up the code arrived to my phone almost immediately and they blew up my phone number
Venmo will never ask you for this code don’t ever give it over the phone.
posted 10/04/2022 by Ana
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Our checking account was hit for $800 by VENMO-855-812-4430-NYUS on 02/15/2018. Never heard of them before. Bank began investigating on 02/18/2016 but we're still missing the funds.
posted 02/26/2018 by Rob
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I have a statement from my bank showing 400.00 being taken out by venmo that I have no knowledge of and it doesn't show on my venmo account. I request that back as well you investigate as to why this happens. Thank you Dianna Burnett
posted 01/08/2022 by Dianna Burnett
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It seems to be IMPOSSIBLE to talk to a Venmo representative! No matter what numbers I press, they keep taking me back to a recording I have already heard. There was a fradulent charge against me. I do not have a Venmo account, yet I got a quarterly statement with someone named Chelsie Potter behind the charge. I do not want a Venmo account AND I want my money back!!! How can I talk to a representative????????????
posted 01/23/2023 by Marcia Moore
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My wife had added my card to her Venmo for emergencies and some charges popped up. Took a little investigating to be sure. So this isn't a scam charge, but it is possible your card number was stolen and used this way. Just make sure to verify the charge.
posted 07/13/2022 by Smitty
Helpful (4)
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I have never used venmo, never even heard of it. But I had 375,and 250, taken from me. I am a single mom,who just got over COV 19. This money that was taken from me was my first unemployment check. Now I only have 13.00dol,to my name.
posted 07/13/2020 by Catrice Watkins
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This was 1-800-flowers charge
posted 05/17/2022 by Keith
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Transfering money plus charge
posted 12/14/2015 by Claus
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Not So Much (13)
In my case, it was my now ex-fiance paying a prostitute!!
posted 05/19/2022 by Fitz
Helpful (4)
Not So Much (11)
Can you help? What is this charge?
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